General & marketplace help
Orders, accounts, saved items, discovery, and anything that doesn't fit below.
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Pick the team that can act on your request so it lands in the right queue first time. Include listing URLs or order IDs where relevant — never send passwords or full card numbers.
Orders, accounts, saved items, discovery, and anything that doesn't fit below.
support@kairaxis.comListing review, payouts, taxes, delivery, and Publisher Studio questions.
publishers@kairaxis.comProgramme status, attribution, commissions, reversals, and payouts.
affiliates@kairaxis.comAccess, deletion, consent withdrawal, and waitlist removal requests.
privacy@kairaxis.comIP complaints with URL and evidence, disputes, and formal notices.
legal@kairaxis.comVulnerabilities, compromised listings, or suspected account abuse. No login needed.
security@kairaxis.comCompose
Direct message
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Before you write
Reporting illegal content or infringement? Email legal@kairaxis.com with the URL, a clear description, your authority, and contact details. Security issue? Use security@kairaxis.com directly — no account required.